You’ve got a deep understanding of business operations, but you truly are one of those mushy people.

You simply want everyone to be happy and successful.

You’ve spent the past few years managing a rapidly growing online community that works tirelessly to throw virtual sheep at each other, or something equally as important to the future of the universe. 

But, for one reason or another you’re quietly looking around for opportunities to take the helm of a community that is actually doing things.  Making things.   Changing things.

We’re looking for someone to be the Head of our Community:  A quickly growing community of more than 170,000 people that has literally changed the face of invention.

There’s something you should know up front.  We’re Quirky.   Seriously, the name of our company is Quirky.  

What’s not Quirky:   You can find our products at Target, Bed Bath & Beyond, and other fine establishments around the world.

What is Quirky: The ideas for the two products per week that we commercialize come from... you guessed it.... our community.

Which leads us to this point: This is a huge job.

You will do the following: 

• Report directly to our CEO.
• Be held accountable for the health and happiness of a global community of creative people.
• Be their seat and voice on the Quirky Executive team. 
• Fight passionately for what is right for our community of inventors, influencers, and customers, and communicate our decisions and plans frequently and effectively.

If you’re right for the job:

You’re as persuasive as you are persuaded:    Confident an approach is the right one? Persuading the masses it’s the right direction is going to be tough.   Not quite sure?  You’re open and expectant of feedback.

You believe in people:  Plain and simple, you expect the most out of your fellow human beings- and you build systems & plans that help people maximize their potential. 

You know how to say no:  A big part of our day to day interaction with our community involves saying no, gracefully.  Unfortunately, we can’t make everyone’s product real.  We want to make sure those who hear a “no” from us understand why, and walk away at the very least, educated.

You’ll take the bullet:  You’re that unique type of person that will put themselves in the line of fire.  You’re the champion of change within the company.   You’re willing to have a decision temporarily hated, with the hope that it will be enduringly revered.

What’s right for them is right for you:  You don’t have an agenda.  You’re the most selfless human being on the planet.  All you want, is to Make Invention Accessible to people around the world.   So long as a given action does that- you’re all ears.

You’re proactively proactive: You’re countless steps ahead of everyone around you.   You pick out your outfit for Thursday on Monday.

You’re super strategic:   While constant suggestions and feedback from our vocal community is inevitable, you’re deeply involved in making sure implementation of changes does not effect the long term strategy of the company.  Of course, you’re also intimately involved in making sure that the long term strategy of the company is set with the best interests of the community in mind.

You measure:  You come up with unique ways of measuring progress within the community and company.   Your measurements (regardless of how scientific) directly inform your actions.

Responsibilities:

• Report directly to Founder & CEO, Ben Kaufman.
• Work closely with Head of Marketing, Bret Kovacs, and Head of Technology, Nathan Smith, to create ways to mobilize and engage the Community to help develop and promote the world's best products.
• Run the best customer service program on the planet.
• Build and manage a team of 5+ community ambassadors.
• Develop and implement community programs to drive product development and overall strategy.
• Effectively use social media tools to communicate with community members and attract new users.
• Capture the needs & wants of our global community and prioritize them internally.
• Maintain a high level of community health and happiness.

Qualifications:

• 4+ years managing an online community of consumer facing, highly trafficked website.
• Background in either: communications, psychology, marketing, or technology
• Understanding of consumer product development / manufacturing / retail.
• Experience in a high growth, rapidly changing environment
• Unrelenting intellectual curiosity and pride in doing awesome work.
• Natural leader with an entrepreneurial spirit.
• Excellent written and verbal communication skills.
• Action and detail oriented.
• Passion for Invention.
• College degree or really great drop out story.
• Experience working at a consumer products company in a communications, marketing, or tech role is a plus but not required.

To Apply: 

Check us out at www.quirky.com. Spend some good time on the site understanding what we do and understanding our community. If you are still interested, submit your resume along with a personalized cover letter to me, Ben Kaufman, telling me why you want this job and why we should pick you.